Quality and Setup

How our instruments are made, what setup involves, and what actually separates one label or line from another. Setup is the part nobody thinks about and the part that decides whether an instrument is a pleasure or a fight: the bridge fitted to that one instrument, the sound post placed by feel, the string height set for a child’s hand. Every instrument we rent goes across our bench in Norwalk before it leaves, whatever it costs to rent.

Is a laminated cello a worse cello?

It is a different cello, built for different conditions, and for a student in the first years it is often the better one to have. Laminated means several thin sheets of wood glued together rather than one solid piece carved…

Do student instruments wear out? When do you retire one?

Band instruments do: a heavily played student horn typically wants replacing after three to five years, though with regular service ours stay in the fleet ten years and play well. String instruments don’t: a properly kept violin or cello lasts…

What happens to an instrument between renters?

Every returning instrument goes through the same two-station process, and no instrument skips it: a full cleaning and sanitizing first, brass bathed in the dip tanks and every mouthpiece sanitized, then a separate checker who actually plays it, every key,…